Real People Engagement

It seems almost daily, the media has people who are dissatisfied with the way they are treated by companies, employers or associates. Perhaps this is the outcome of a materialistic society, or because of time constraints and pressures of modern life - although the spread of social media can disprove this premise. One thing is clear, when people feel like nobody cares about them, they become self-directed, less engaged, and their loyalty wanes. The result of this lack of care often rush Defections customer, employee and sales teams that underperform. Missing Ingredient care leaders who have a passion for life to helping others, and for getting things done.

Caring is defined as a feeling of compassion and caring and showing compassion for others through acts of kindness. The compassionate people who truly care about their employees, customers and others are invited - caring leaders. Caring leaders participated in organizations and to balance their work role with responsibilities to family, friends and communities. They are aware of the potential impact on the local, national and perhaps even globally. Care leaders are effective because they live by the values ​​and treat others with dignity and respect. They place their mission above personal needs and interests, but not at the expense of their people. Care creates the trust that precedes virtuous cycle of addiction. Building trust is nearly impossible without worries. The most important word to convey to all the leadership training concerns.

Not all organizations are missing a caring leader. The annual nationwide survey data confirm that the military has consistently produced superior results of American confidence that can be attributed to successful leadership training and development. Army NCOs teach their soldiers the term, mission first, people always. This means that the soldiers duty to fulfill the assigned mission as its first priority. But regardless of your people means burning bridges and alienating followers and, worse, wasting valuable resources that can not be replaced. In other words, strictly task oriented focus without empathy or consideration for the people offered short-term success at the expense of long-term relationships. The Army trains its leaders based on the concept of "caring about people" embedded in military doctrine. Four dimensions of the doctrinal concept of physical, material, mental and spiritual. Mental state centers on the core needs to learn, grow, gain recognition and be accepted. Thus, the Army recognizes the importance of caring and its direct association with successful leadership.

Customer, employee and team engagement is a function of care managers - living the golden rule, showing empathy and performing acts of kindness every day. Imagine a world where all leaders really cared about people ... Beatle John Lennon said: "It's easy if you try."